Reservation System - Kilkenny River Court Hotel

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Privacy Policy

At the Kilkenny River Court Hotel, the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. Hotel will not disclose identifiable user information to any third party without consent.

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified.

Information collected on the Site may be used to:

Enter your email in our promotions

Send marketing communications or surveys to you

Respond to your questions or suggestions

Improve the quality of your visit to our site

You can opt-out of any of these promotions by emailing the hotel directly.

We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.

At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Hotel, unless you state otherwise at the time you submit the personal information.

Secure Reservations

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third-party booking engine (Booking Engine) provided by our booking management system vendor Net Affinity. All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.

Protecting your information

We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children's Privacy & Parental Consent

Please be aware that Hotel has not designed this Site for and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. Hotel specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should Hotel inadvertently acquire personal information or other data from users under the age of 18, Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the Site and submitted personal information without solicitation by or permission from Hotel.

Links Provided To Other Sites

Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Cookie Policy

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Cancellation Policy

Credit card details are required to secure your reservation. Should you wish to cancel a reservation prior to arrival 48 hours’ notice is required. In the event of The Kilkenny River Court Hotel not being notified of a cancellation, the first night's accommodation will automatically be charged to your credit card. This also applies to modifications within 48 hours prior to arrival.
Health & Safety Info

Our specially appointed COVID-19 response team are continuously monitoring our hotel safety measures to ensure your wellbeing and peace of mind when returning to the Kilkenny River Court Hotel.

Click here for our Health & Safety Procedures we have in place to ensure a safe and special stay for you, your family and friends.

Please note, we will require evidence from international guests that they have quarantined for 14 days upon entering the country. This does not apply to guests travelling within the island of Ireland (i.e. guests resident in Ireland or Northern Ireland).

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Kilkenny River Court Hotel

Book Your Stay

Why Book With Us?

Best Price Guarantee
No Booking Fee

Book Now, Pay Later
Free Cancellation

Up to 48 hours in advance of arrival
Loyalty Programme

Earn loyalty credit to enjoy at any of our four hotels.